What has happened to my dashboard data in the last two days?

What has happened to my dashboard data in the last two days?

Is the dashboard up to date?

Our reporting dashboard is not in real-time and may take up to 48 hours for most of your performance metrics to be up to date. Data are being updated to our reporting dashboard daily at around 3:30 PM AEST.


Refer to the following for a more detailed explanation of the different delay timeframes below:


Google Demand
Data from Google (Ad Exchange and Exchange Bidding) are updated with a delay of approximately 24 hours. (i.e. The data for today would be available tomorrow at 3:30 PM AEST.)

Header Bidding Demand
Most of our network partners are updated with a delay of approximately 48 hours. (i.e. The data for yesterday would be available tomorrow at 3:30 PM AEST.) If the network is Google or in the following list, their data will be ingested as part of the Header Bidding Demand group.

Remnant Header Bidding Demand
There are a few network partners that are updated every Tuesday at 3:30 PM AEST. This would include data from the previous week, from Monday to Sunday. (i.e. The data for the previous week would be available on Tuesday at 3:30 PM AEST this week.)

Please find the list of networks that are currently being updated weekly below:

  • Adagio

  • Audience360

  • Brightcom

  • Conversant

  • Kargo

  • NoBid

  • Ogury

  • OneTag

  • Publift Deals PD

  • Sonobi

  • Yandex



Examples
Here are some examples to help with understanding the data ingestion process:

Scenario A: 12th February (Monday), 4:00 PM AEST

At this time, the dashboard would have data for the following network groups up to the dates below:

  • Google Demand: 11th February

  • Header Bidding Demand: 10th February

  • Remnant Header Bidding Demand: 4th February


Scenario B: 12th February (Monday), 2:00 PM AEST

At this time, the dashboard would have data for the following network groups up to the dates below:

  • Google Demand: 10th February

  • Header Bidding Demand: 9th February

  • Remnant Header Bidding Demand: 4th February


Scenario C: 13th February (Tuesday), 4:00 PM AEST

At this time, the dashboard would have data for the following network groups up to the dates below:

  • Google Demand: 12th February

  • Header Bidding Demand: 11th February

  • Remnant Header Bidding Demand: 11th February